Company site logo

Phone Systems for Business

Our Business Phone system offers enterprise-level features at an affordable price, delivered via a cloud-based platform. Configured how you need it! Easily make and receive calls on your mobile, laptop or desk phone from anywhere.

Cloud phone system that is easy to use and can be setup at any business location

Our cloud phone system is tailored for small to medium enterprises, providing a versatile and user-friendly communication solution. To ensure seamless and effective teamwork, our platform safeguards to assure that the team stays connected, whether working remotely at satellite locations or from a central office.

Experience the convenience and take advantage of call forwarding, voicemail-to-email, and conference calls, all in one budget-friendly package. You have another secular option, even to keep your current phone numbers.

Our phone system platform allows your business to scale its communication infrastructure effortlessly as you grow, eliminating the need for large upfront investments.

Game changing business phone system features that help your productivity

Keep your phone numbers

Worried about losing your phone numbers? We can port all your existing phone numbers to the platform.

Night switch

Press a button on your phone and all calls will be diverted to any phone number you choose.

Custom on-hold music

Customise your on-hold music and add personalised messages to play for your customers.

Voicemail service

Listen to your voicemails from anywhere, configure a custom voicemail greeting for phones and call queues.

Voicemail to Email

Receive voicemail messages straight to your inbox, so you can listen to your messages any time, anywhere on your computer or mobile device.

Call queuing

Handle multiple incoming calls and keep your customers on the line until the next agent is available.

Easy Calling

Make calls easy from your desk phone, app on your mobile device or computer.

Work Anywhere

Use your desk phone at home or the office. Or use the phone app on your mobile device anywhere.

Softphone & Mobile Integration

Make and receive business calls from any device, ensuring flexibility for remote and mobile workforces.

Call Forwarding

Redirect incoming calls to alternate numbers or devices, ensuring no important calls are missed.

Auto-Attendant

Automate call routing with a virtual receptionist, ensuring professional and efficient call handling.

Voicemail to Email

Receive voicemail messages directly in your email inbox for convenient access and quick responses.

Call Recording

Capture and store calls for training, compliance and quality assurance.

Auto Receptionist

Answer calls with a personalised message and direct customers to the right person or area via menu options.

Call Transfer & Hold

Place calls on hold or transfer them to other users.

Hunt Groups

Place calls on hold or transfer them to other users.

Call Pull

easily transfer calls from your handset to the mobile app so you can continue phone calls on the move.

Conference Calls

Conduct virtual meetings over the phone with numerous people using high quality conference call functionality.

Popular handsets used with our cloud phone system

Yealink W73P DECT Features
  • 1.8" * 160-Pixel TET Color display
  • Up to 20 Simultaneous calls per base station
  • 10 SIP accounts
  • Call hold, call transfer, 3-way conference
  • Support opus audio codec
  • Up to 35-hours talk time (in ideal conditions)
  • Headset connection via 3.5mm jack
Yealink W73P DECT Features
  • 1.8" * 160-Pixel TET Color display
  • Up to 20 Simultaneous calls per base station
  • 10 SIP accounts
  • Call hold, call transfer, 3-way conference
  • Support opus audio codec
  • Up to 35-hours talk time (in ideal conditions)
  • Headset connection via 3.5mm jack
Yealink W73P DECT Features
  • 1.8" * 160-Pixel TET Color display
  • Up to 20 Simultaneous calls per base station
  • 10 SIP accounts
  • Call hold, call transfer, 3-way conference
  • Support opus audio codec
  • Up to 35-hours talk time (in ideal conditions)
  • Headset connection via 3.5mm jack
Yealink W73P DECT Features
  • 1.8" * 160-Pixel TET Color display
  • Up to 20 Simultaneous calls per base station
  • 10 SIP accounts
  • Call hold, call transfer, 3-way conference
  • Support opus audio codec
  • Up to 35-hours talk time (in ideal conditions)
  • Headset connection via 3.5mm jack

Why Choose Hitec Security Systems?

Hitec Security Systems is dedicated to providing top-quality products and exceptional service for your business's phone system needs.

Experrise and Experience

  • Our team and partners have extensive knowledge in the telecommunications industry.
  • We bring years of experience to every project we undertake.
  • Ensure the best and most reliable phone system solution for your needs.

Reliable Support

  • Our dedicated support team helps with installation, maintenance and technical issues
  • We ensure your phone system runs smoothly.

Customised Solutions

  • We recognise that every business is unique.
  • Our solutions are customised to your specific requirements.
  • This ensures optimal performance and efficiency.

Cutting-Edge Technology

  • We stay ahead of technological advancements in the industry.
  • This allows us to provide effective and reliable communication solutions.

Frequently Asked Questions

A phone system or a cloud phone system delivers your calls over the internet. The phone system software that controls everything is in a data centre and is not located onsite within the customer’s premises. This simplifies installation and allows great flexibility, which means you can install your phones anywhere there is suitable active internet connection, and the handsets will work anywhere just like they do in your office.

Choosing the right phone system is an important decision for your business. Hosted phone systems are customisable to your business needs, scalable and are easy to grow with your business. They provide you, and your team, the flexibility to work from any location and offer feature rich and easily customisable call management.

Our professional technicians can install your phone system onsite or, alternatively, you can self-install the handsets, and we can configure the system remotely. If you want to self-install, we’ll supply all the equipment you need. Through the installation process, we will be always available for advice and to configure the phone system the way you need it set up.

Yes, we can port your existing phone numbers to the platform when transitioning to a new phone system.

We offer failover solutions, such as immediate automatic call diversion to your mobile phone to ensure you continue to receive calls even without an internet connection. Alternatively, we can quickly install a 4G backup unit until your NBN connection is back online.